Job Responsibilities To generate insights and Appointments/leads. To achieve the talk-time/chat-time and leads target as individual as well as departmental goal. To ensure campaign targets are meet by tracking call performance against target. To coordinate with other inter-departments in order to satisfy customer needs and interest. To ensure accurate opportunity and forecasting data is provided to FUJIFILM Business Innovation Operation Countries. To ensure that all conversations held with prospects gain competitive information, create awareness, retain prospect’s interest level, understand customer’s needs and identifying business opportunities. To work closely with FUJIFILM Business Innovation Operation Country liaison SMEs to provide market product and recognition feedback from engagements To attend to any ad-hoc task assigned such as Customer Engagement & Market Insight Qualifications & Requirements Preferable 2+ years previous experience in business-to-business (B2B) phone and chat based sales, specifically software maintenance renewals. Experience ideally in phone based account management sales, ideally software renewal and upsell. Strong working knowledge of Microsoft Office, Oracle and Sales Force.com or similar CRM tool, is preferred. Fresh grads is encourage to apply.
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