helloassist
helloassist is looking for a Human Resources Generalist (REMOTE – WFH) to manage all HR activities, from employee onboarding to performance management and employee relations.
Human Resources Generalist responsibilities include connecting with employees online and offline, handling HR documentation, and supporting managers with their HR needs. If you have experience managing HR functions for roles in various fields and seniority levels, we’d like to meet you.
We’re a small, fast-growing startup on the lookout for versatile team members ready to dive into new skills like fine tuning processes and crafting business policies. You’ll be a key player in our core team, driving processes and development. Success here means thriving under pressure and nailing the details. With high expectations and minimal hand-holding, you’ll need to be a pro at figuring things out on your own. As they say, startups aren’t for everyone—they’re the wild west of the business world.
Think you’re a resourceful go-getter? We want you on our team!
What We Offer:
Competitive Salary: 30,000 – 40,000 PHP/month, based on your experience
Remote Work: Enjoy the flexibility of working from home
Paid Time Off: Paid leaves and holidays to recharge and relax
Health Benefits: Enroll insurance plans from the HMOs of your choice
Growth Opportunities: Training programs to boost your skills
Mentorship: Access to mentor programs for career development
Rewards: Milestone recognition and bonus programs
Performance Bonuses: Earn extra for your outstanding work
Results We Expect:
Monthly and quarterly Employee analytics reports depending on organizational needs
Annual Compliance reports or as required by regulations
Monthly presentation of HR-related updates or initiatives to management or staff or as new initiatives are rolled out
Development and delivery of training workshops on HR topics (DEI, Cultural Sensitivity, Sexual Harassment, etc)
Bi-annual Employee satisfaction surveys
Communication and roll out of new policies to employees: Immediately after updates or annually as part of policy reviews
Enrollment and administration of employee benefits programs as needed
Conducting internal audits to ensure HR practices comply with legal requirements
Your Responsibilities:
Conduct new hire orientations and ensure a smooth onboarding process
Manage the offboarding process, including exit interviews and necessary documentation
Act as a point of contact for employee concerns and issues, resolving conflicts and promoting a positive work environment
Facilitate communication between employees and management
Maintain and update employee records and HR databases
Ensure compliance with labor laws and company policies.
Generate and analyze HR reports and metrics to inform decision-making
Assist in the administration of employee benefits programs
Support the development and implementation of compensation strategies
Requirements:
3+ years of experience as an HR Generalist or similar role
Proficient in HRIS (Human Resources Information Systems), Google Suite, and MS Office applications
Strong understanding of HR practices, labor laws, and regulations
Excellent communication, active listening, and constructive feedback skills
Strong analytical and problem-solving abilities for addressing performance gaps and complex issues
Ability to thrive in fast-paced, high-pressure environments, and manage time effectively
Exude leadership skills that inspires, motivates, and fosters a positive, inclusive work environment
Displays high accountability, integrity, and professionalism in handling confidential information
Continuous learner, adaptable to change, and embraces innovation and new technologies
Experience working on a Graveyard Shift
Experience of taking little direction and figuring things out on their own
Preferred Skills:
Experience in Outsourcing industry, or any relevant industries
Experience with Recruitment Support: Assist with job postings, candidate screening, and coordinating interviews, support hiring managers in the recruitment and selection process
Experience with Payroll Support: Processing payroll accurately and on time, handling payroll inquiries from employees, ensuring compliance with payroll regulations and company policies, reconciling payroll discrepancies, and maintaining payroll records
The helloassist Values
Adaptability
We lead with empathy and take care of one another. The ability to change and adjust one’s behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.
Client-Centric
Our goal is to make it easier for our clients to see success in less time and with less effort and sacrifice. We don’t have to “acquire” clients; our clients do that for us. “Client-centricity isn’t about focusing on the client to the exclusion of everything else; it’s about considering the client in every decision you make.” -Anonymous
Simplification And Systemization
We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be “more,” it’s very easy to add ”more,” but we prefer having and doing less to achieve “more”. “The more constraints one imposes, the more one frees one’s self.” -Igor Stravinsky
Accountability
To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. “Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have.” -Pat Summitt
Radical Transparency
Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. “If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards.” -Ray Dalio
We Improve Daily
Everyday is a chance to learn something new. Relentless and persistent, we pursue to improve and better ourselves with each day that passes. No matter how small, a win is a win and we will celebrate it. “Action leads to insight more often than insight leads to action.” -Unknown
Adaptability
The ability to change and adjust one’s behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.
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