Upwork
Company Description
Upwork has partnered with a Multinational technology company focused on enabling digital transformation for the era of an intelligent cloud and an intelligent edge.
Our client empowers every person and organization to achieve more and to continue that mission they need a self-driven Remote Portuguese speaking Microsoft 365 Technical Advisor who’ll be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.
This is a terrific opportunity for professionals who are seeking wekeend work with a great team! Plus, you get to work remotely (from your home office). If you are an Independent contractor or looking for a more flexible way to work, we want to talk to you!
Job Description
The main responsibility for this role involves responding to technical advisory and technical implementation questions regarding M365 tools. These questions will come through chats and phone calls. The ticket needs will vary depending on the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office and using the M365 feature set
Qualifications
To be successful in this role, you possess:
Bilingual fluency in Portuguese and English
Technical advisory or technical implementation experience
Strong consultative skills in an Microsoft 365 environment
MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
RAVE experience (a plus but not required)
Strong command of the English language.
Experience communicating with email, chat, and phone.
Be available to start immediately is preferred.
Device Specifications:
Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools
Windows 10 Pro (latest updates installed)
Minimum of 8 GB RAM (16 is recommended)
Core i3 processor (i5 is recommended)
Minimum of 256GB Hard disk (256 SSD is recommended)
LAN (local access network) required
– For security requirements, freelancers will not connect to the provided systems and tools
using WiFi.
A minimum of 25 Mbps download speed & 10 Mbps upload speed
No 3rd-party antivirus software installed
Media devices that are Teams compliant
Microphone/headset with background noise canceling (not a phone headset)
If you are selected to move forward you will need to complete the following steps with our onboarding team: * Background check and authorization
Identity check and location check
Live hardware check confirming the technical specifications required for the role
Payroll vendor documentation
Additional Information
Work with a multinational technology company
Be part of an incredible team
This role is remote, which means you can work from home or anywhere!
All your information will be kept confidential according to EEO guidelines.
Upwork
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