Trade Operations Manager (Remote)

Working Location: PENNSYLVANIA, CENTER VALLEY
Workplace Flexibility: Field
For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​
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Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
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Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
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**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.
Job Description
Olympus Corporation of the Americas (“OCA”) is looking for a Trade Operations Manager to manage OCA’s compliance to Customs & Border Protection Regulations through the management of trade data, accurate import transactions, customs broker management and issue resolution. Manager will drive initiatives to enhance procedures, look for operational efficiencies and serve as in-house subject matter expert on trade compliance regulations.
Job Duties

Responsible for managing the company’s compliance with import entry clearance processes and the regulations that govern these processes of Customs & Border Protection (“CBP”), and Partner Government Agencies (“PGA”),namely the Food and Drug Administration (“FDA”).

Responsible for customs broker management driving initiatives to monitor performance through quarterly business reviews, key performance indicators and scorecards Manage 3 direct reports and lead the team in supporting business units and customs brokers with daily operational support and issue resolution.

During issue resolution perform root cause analysis and implement corrective actions as needed.

Perform weekly entry line level data audits and resolve identified issues. Manage Bonds, Powers of Attorney, and utilize ACE reporting to support projects.

Create desk procedures/ work instructions and trainings to guide employees in the performance of entry clearance and broker management.

Liaison with other corporate functions, such as Logistics, Product Managers and Sourcing to enhance Supplier invoicing and adherence to processes to facilitate clearance and conform to regulatory requirements.

Manage other special projects as needed.

Job Qualifications
Required:

Bachelor’s degree required.

Minimum of 8 years of experience working in progressively challenging responsibilities within a trade compliance role preferably within manufacturing or the medical equipment industry.

Extensive knowledge of U.S. customs regulations.

Extensive technical skills in entry review and import/export transaction data elements.

Licensed Customs Broker.

Advanced Knowledge of CBP’s Automated Commercial Environment(“ACE”).

Strong action-oriented individual.

Skilled in Microsoft office, especially Excel.

Must have data analytical and critical thinking skills and be detailed oriented.

Excellent research, writing and effective verbal communication skills.

Good understanding of FDA import requirements.

Strong overlap with ET zone work hours, and some ability to overlap with CET zone work hours.

Preferred:

Minimal travel for company business

Minimum of 3 years of experience managing and developing people preferred.

Experience with FDA a plus.

Why join Olympus?
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:
Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:
Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Diversity Equity & Inclusion Initiatives including Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance
*US Only
Are you ready to be a part of our team?
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The anticipated base pay range for this full-time position working at Center Valley, PA location is $90,243.00 – $126,339.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities:
As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at [email protected]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Compliance

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