Gi Group
2024-08-12
Full time
Contrato direto com o cliente
One of our clients is recruiting a Cape Verdean Creole & English phone interpreter (m/f/x) for a remote role (you have to be based in Portugal.
You would support various institutions (banks, post offices, medical centers, etc.) that are having difficulties in communicating with foreigners living there due to a language barrier. Your job would be to answer requests and translate real-time conversations both ways via phone calls, using a dedicated application.
In each interpreting session, you never know what might unfold. It could involve assisting with a baby’s birth, aiding a 911 operator during an emergency, guiding a young couple through their first home loan application, or supporting someone navigating the complexities of the emigration office. The diversity of scenarios keeps the role dynamic and unpredictable, ensuring each session brings its unique challenges and opportunities to make a meaningful difference.
What is waiting for you?
Attractive salary package;
A possibility to be in constant use of the languages you know and keep them on a fluent level;
100% home office – work anywhere from Portugal;
Completely remote work which can be either the sole source of income or an additional salary.
You are the perfect fit if:
Speaking and writing in English is like breathing to you (level C1 minimum);
Fluent in Cape Verdean Creole
Previous experience in Contact Center;
The job involves shifts between Monday-Sunday, from 01 pm to 02 am, with two days off during the week;
Have availability to take part in training for three weeks;
Demonstrates sensitivity and politeness to limited English speakers of different nationalities, backgrounds, cultures, and educational levels, maintaining a neutral position.
Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em https://pt.gigroup.com. Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em https://www.gigroupholding.com/portugal/compromisso-social/.
Telecomunicações e Contact Centers
Contact Center
99739
Lisboa – Lisboa
A empresa está autorizada a exercer a atividade de trabalho temporário pelo Alvará 783/15 emitido em 1 de Setembro de 2015 pelo Presidente do Conselho Diretivo do Instituto de Emprego e Formação Profissional. O exercício da atividade de recrutamento e seleção está devidamente autorizada pelo Instituto de Emprego e Formação Profissional, constando do Registo Nacional de Agências, previsto no artº 19º do DL 260/2009, de 25 de Setembro, com as respetivas alterações.
Os candidatos devem ler a Política de Privacidade no nosso web site pt.gigroup.com
Gi Group
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