Labcorp
Error Processing Billing Specialist
Application Window: 09/06/2024 – 09/10/2024
Pay range: $15.75 – $18.50/hour or State/Local minimum wage, if higher
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please .
Labcorp is seeking to add an Error Processing Billing Specialist in our Subsidiary – Revenue Cycle Management Division! This individual will be primarily responsible for obtaining essential data to ensure clean claim submissions. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.
What to Expect:
Remote Work
SCHEDULE: Mon – Fri, traditional PST hours (8 am – 5 pm)
Be well-versed in all processes and policies to respond clearly to client phone and e-mail inquiries
Research accounts for adequate billing information
Completes timely and accurate submission of claims to insurance companies and patients to ensure timely reimbursement
Interacts with clients, insurance companies and patients to verify billing information is complete and accurate
Responsible for documenting account activity, updating patient and claim information
Identifies issues and suggest potential improvements
Collaborates with your team and to develop best practices to ensure we are providing the best service and experience to all customers
As needed, communicate via telephone with clients, professionally and concisely.
Participates in projects that extend beyond your day to day to stretch you to think outside the box
Education and Qualifications:
High School Diploma or equivalent, required
1 year required of proven customer service or client facing experience, i.e., retail; call center; claims processing experience, preferred
Revenue Cycle Management (RCM) experience, strongly preferred
Experience using Mac OS X or Windows-based platforms, required
Xifin, CRM applications (i.e. Salesforce), preferred
Bilingual Spanish, a plus
Concise and professional verbal communication skills to interact with, clients, team members and management via various methods, i.e., telephone, email and virtually.
Detail oriented with good organizational skills
Ability to multitask within multiple systems
Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requests
Ability to manage time and tasks independently while working under minimal supervision
Professional and courteous email communication
Possess a strong work ethic and commitment to improving patients’ lives
Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
Remote Work, requirements
Dedicated work from home space
Internet download speed of at least 50 megabytes per second
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
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Labcorp
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