Custom Programs Manager (Fully Remote)

Reports to: Senior Director of SIT Custom & Signature Programs
Location: Brattleboro, VT or other approved location
Instructions to Applicants:
Please submit a resume, cover letter, and information of three references by October 10, 2024, to ensure consideration. The posting will stay open until the position is filled.
SIT seeks a Custom Program Manager to work with external partners as well as other SIT departments to design
and implement customized study abroad programs worldwide using the World Learning/SIT infrastructure. The
Custom Programs Manager reports to the Senior Director of SIT Custom & Signature Programs and is a member
of the University Relations team. The Custom Program Manager also works in close collaboration with
universities, faculty, and other partner organizations as well as World Learning/SIT colleagues, including academic
directors and local program staff based at learning centers around the world, academic leadership, financial
managers, global operations, and the student health, safety, & well-being team. This position can either be based
in Brattleboro, Vermont on SIT’s main campus or at another approved location. The SIT Custom & Signature
Programs team is highly collaborative yet currently fully remote within the U.S.
Responsibilities

Serve as primary project manager for a portfolio of custom and signature programs from program inception to program completion, including:

Co-designing program itineraries in consultation with external partners and SIT stakeholders

Creating program budgets, in consultation with external partners and SIT stakeholders

Researching, writing, and submitting time-sensitive program proposals to external partners

Overseeing program implementation tasks to ensure program quality, including delivering predeparture services to and participating in planning conversations with external partners, communicating with on-site custom program leaders, and collaborating with SIT colleagues in various departments to ensure timely and accurate completion of essential administrative processes (i.e. enrollment, billing, staffing and compensation, budget management, risk review, and health, safety, and well-being support).

Managing program closure tasks, including program evaluation and financial reporting

Participate in on-going outreach efforts to proactively generate new partnerships, including collaborating with University Relations Managers to maximize engagement with partner schools

Working on a variety of strategic projects aimed at growing and strengthening SIT custom programs offerings, including but not limited to:

Collecting and organizing information on SIT program resources to inform the development of strong custom program proposals

Compiling budget data to ensure accurate and competitive price quotes

Contributing to the development of resources and training for SIT custom program leaders and external partner program leaders

Developing and incorporating best practices for diversity, equity, inclusion, and anti-racism in SIT custom programs

Assist in the launch of several new business lines, such as SIT First Year, Return to Study Abroad, and Professional Engagement Programs for international education professionals

Perform other duties as assigned by supervisor or their designee

Requirements

Master’s degree in a related field

3-5 years of experience in international education or other experience in international

project management, program design, proposal writing and budget development

Understanding of experiential education pedagogy and the field of study abroad in a

U.S. context

Experience working in international and/or multicultural settings

Passion for and commitment to diversity, equity, inclusion, social justice, and antiracism and to working with people from diverse cultural, ethnic, racial, religious, and

socioeconomic backgrounds

Excellent organizational skills and attention to detail, including the ability to prioritize

and respond to multiple time-sensitive responsibilities simultaneously

Ability to interact professionally with a wide variety of constituents including faculty,

staff, and students, and with persons of diverse backgrounds and cultures

Excellent written and oral communication skills

Strong computer skills, including Microsoft 365 (Word, PowerPoint, Excel, Teams,

OneNote), Salesforce, or other database programs

Demonstrated ability to work independently and/or remotely

Vaccination is strongly recommended for all employees in our U.S. offices except for those receiving medical or religious exemptions. If boosters are subsequently recommended by the Centers for Disease Control and Prevention (CDC) then employees and faculty will be recommended to receive the booster within thirty (30) days of their eligibility.
Benefits
World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan (when applicable) for full-time and eligible part-time employees.
The World Learning Inc. Family
For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation’s most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master’s degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.
World Learning | worldlearning.org
World Learning has worked to create a more sustainable, peaceful, and just world. World Learning’s education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning’s support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.
The Experiment in International Living | experiment.org
The Experiment in International Living is the nation’s most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.
SIT | sit.edu
School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world’s most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master’s, and doctoral degrees.
An organizational commitment to diversity, equity, inclusion, and access.
We are a globally diverse community of staff, faculty, board members, alumni, students, and participants who believe that inclusive and equitable practices are at the heart of a peaceful and just world. Each of us strives to honor diverse voices and lived experiences, examine our own biases and privileges, actively work to address inequities in our structures, and foster a community of open dialogue. We are committed to acting with accountability, transparency, reciprocity, authenticity, and empathy.
World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.

World Learning