Sound Physicians

Description :
POSITION SUMMARY:
The Managing Engineer is responsible for management oversight, provisioning, installation/configuration, operation, and maintenance of cloud services, on premises database environments, budgeting and planning of IT Operations. This individual will lead technical research and development to enable continuing innovation within the technology services organization. This individual ensures that cloud tenants, system hardware, operating systems, software systems, and related procedures adhere to organizational values, policies, and procedures.
This individual is accountable for the following systems: Azure/365 Tenant Management, Server Environments for On-Premises Hosted Data Centers, Virtualization Systems, Storage systems, Software Development Schematics, Business Intelligence and Analytics, Maintenance and Capital Budget planning and projects as assigned by the Technology Services Director.
The Details: This is a Full-Time role. Remote position but would prefer candidates that are local to either Tacoma, WA or Brentwood, TN. Up to 10% travel requirement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Managing Engineer

Self-starter with an organized mindset

People Management experience with teams up to 15 people

Managing High Performance colleagues

Securing the on-premises, M365 and Azure environments supporting Sound Physicians

Experience with Database Environments, SQL Server, VMware, Virtualization and Networking

Experience with Azure DevOps, Azure (e.g. – Log Analytics Workspace, Subscriptions, Resource Groups, Service Principle, Front Door, Application Insights and Resource Automation)

Work history with Scrum and Agile Frameworks

Experience in providing exceptional support with developers, architects and engineering staff

Experience with hosted productivity and communications applications

Skilled in troubleshooting methodologies and management

Engineering of system administration-related solutions for various project and operational needs

Oversight of servers and hardware configurations, database schematics and database management tools in accordance with standards and project/operational requirements.

Install and configure systems that support infrastructure applications.

Develop and maintain installation and configuration procedures.

Contribute to and maintain system standards and documentation

Research and recommend innovative, and where possible automated approaches for system administration tasks.

Identify approaches that leverage our resources and provide economies of scale.

Operations and Support

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.

Perform regular file archival and purge as necessary.

Investigate and troubleshoot issues.

Repair and recover from hardware or software failures.

Coordinate and communicate with impacted constituencies.

Maintenance

Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.

Configure / add new services as necessary.

Maintain operational, configuration, or other procedures.

Perform periodic performance reporting to support capacity planning.

Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

Maintain data center environmental and monitoring equipment.

SPECIAL KNOWLEDGE, SKILLS, ABILITIES, TRAINING OR SPECIAL LICENSES/CERTIFICATIONS NEEDED TO PERFORM THIS JOB:
(Looking for individuals with SME experience with at least 2 or more technologies listed below)

Experience managing colleagues and providing coaching and counseling on a technical basis

Azure including Azure SQL Platform as a Service, Azure Virtual Networking, Identity and Access Management, API, containerization and web application services

Database management experience including Microsoft SQL Server and its related support and monitoring tools

Functional knowledge of DNS and Networking

Functional knowledge of on-premises hosting of three tier architecture and virtualization

Experience supporting a 1000+ user environment across multiple locations

Complexity/Problem Solving
Position owns a variety of production services and provides direction to others. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.
Communications/Interpersonal Contacts

Must maintain positive attitude when working with IT team, other colleagues, and customers.

Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.

Pay Range: Starting pay between $140,000 – $160,000 annually, plus a bonus opportunity. Exact pay will be determined based on candidate experience, and geographical location.
EDUCATION / EXPERIENCE:
Education
Minimum: Bachelor’s Degree
Experience
Minimum: 7 years system administration experience

Sound Physicians

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