Remote Communications Specialist

Well & Good
COMPANY OVERVIEW:
Welcome to Well & Good, where we’re revolutionizing the short-term rental space with our unique win/win approach. Providing top-notch cleaning, laundry, and guest essentials, every property we touch becomes a standout experience for the next guest.
Why You’ll Love Being Part of the Well & Good Team:
Experience a Team Spirit: Enjoy being part of a supportive team that embraces professional development both individually and collectively
More Than Just a Paycheck: We believe in fair, competitive compensation that rewards your hard work.
Balance is Key: Join us and experience a work environment that truly values overall wellness. Be part of a team where being Well and Good isn’t just a phrase – it’s our every day.
POSITION SUMMARY:
Start your journey with Well & Good as our Remote Communications Specialist/Virtual Assistant. This full-time, remote position requires excellent communication skills and an ability to manage details remotely.
As our Communications Specialist, your day will be filled with client interactions and coordinating with field professionals to ensure we’re meeting our client’s needs in a timely manner. Your ability to provide clear and effective communication and to understand and communicate needs as they arise will be the bridge connecting our teams and clients, making sure that everyone is on the same page.
What makes you the perfect fit for us?
Your attention to detail, ability to multitask, and genuine passion for building stand-out professional relationships will be your keys to success. If you’re the kind of person who doesn’t see your role as simply ticking boxes but about creating connections, understanding needs, and crafting solutions, you’ll fit right into our mission to serve well and do good.
Apply today to join our game-changing team!
RESPONSIBILITIES:
Team up with industry leader Well & Good Property Services in a part time role ensuring client and field professional satisfaction and success
Assist in receiving messages from clients, communicating effectively with them to ensure that they know they have been heard.
Communicate client needs and requests to teammates and assist with necessary resolutions
Build relationships with clients and field teammates in order to properly address concerns they may have
Examine work order calendar and ensure proper notations are made
Work alongside our entire support team and field professionals to meet the needs of our clients and provide a win for all involved
Spanish-speaking not required, but ideal
QUALIFICATIONS:

Excellent communication skills

Exemplary Attention to Detail in the Workplace

Ability to navigate (or quickly learn) our company’s apps: Slack and Breezeway.

Ability to use Google suite

Organizational and team coordination skills

Reliable office technology for audio/video team meetings

COMPENSATION & BENEFITS:
Hourly Rate: $4 – $8 based on experience and achievement
Schedule: Must have a flexible schedule to include evenings, weekends and some holidays as needed.

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