Our client requires the services of a JDE Managed Services Consultant Functional Distribution (EMEA)
POSITION: 2 Month Contract
EXPERIENCE: 5+ Years of related working experience
COMMENCEMENT: 1 November 2024
REQUIRED SKILLS AND EXPERIENCE
Experience in Warehouse Management would be advantageous
Understanding of business concepts & strong analytical & problem-solving skills
Strong oral and written communication skills
Ability to learn new functionality and customer customisations
Candidate must ensure compliance with data protection legislation under the DPA, EU GDPR, and any other applicable data protection legislation
ROLE:
Our client is seeking an experienced JDE Functional Distribution consultant to provide managed service and project support for multiple global customers.
The successful candidate will have a proven track record in supporting or implementing Oracle JD Edwards EnterpriseOne (E1) applications.
To provide proactive and reactive support of customer JDE systems from a Functional perspective, ensuring that customer systems run smoothly, and issues are resolved in accordance with agreed procedures and within contracted service levels.
Ensuring client requirements are met by actively soliciting, identifying, and responding to customer questions and assisting with issue resolution which may involve one or more of the following:
Providing users with workarounds
Troubleshooting or debugging with developers
Proposing SQL fixes to database tables
Identifying ESUs or liaising with Oracle for bug fixes
Follow Navisite Managed Services consulting methods and processes
Working collaboratively and build relationships with other consultants, customer staff, and third-party consultants
Identification and resolution of JDE system errors
Update and maintenance of JDE configuration
Guidance to users to follow correct JDE procedures
Proactive and reactive maintenance of JDE systems from a Functional perspective
Project specification and testing of new customised JDE applications or modifications to existing JDE applications
Consultants should be comfortable working with highly knowledgeable JD Edwards end-users and able to quickly understand unique client requirements and configurations
Ad-hoc project work including implementations, upgrades, customisations or process changes
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