Virtual Assistant

Job Title: Virtual Assistant
Job Type: Full-Time
We help students pass their contractors exam using cutting-edge technology and proven learning techniques.
Job Description:
We are looking for a bilingual Virtual Assistant to follow up with closed deals. If the VA performs well, we may consider promoting them to a commission-based position in a few months. We prefer candidates with experience in online education, college enrollment, and training courses.
Responsibilities:

Follow up on all online orders.

Update the CRM with the following information:

What license are you trying to obtain?

When is your test date?

Do you need a list of the correct books required for your exam?

Do you need any study materials?

Practice exams

DIY study materials

Online cram courses

Online home study

Private tutoring

Send a draft for the next step in the process with a discount if they have purchased a lower-tier product.

Optional: * Check abandoned carts for all lost leads.

Contact and attempt to complete the sale, providing information for the next steps.

Answer questions, send needed information, and forward inquiries to the specific salesperson.

Send links to the website for Google to retarget customers based on the product they are interested in.

Requirements:

Bilingual (English and Spanish).

Previous experience as a virtual assistant or in an administrative role.

Familiarity with CRM platforms and customer management tools.

Experience in online education or training is preferred.

Excellent written and verbal communication skills.

Ability to work independently and manage multiple tasks.

Availability to work on a flexible schedule.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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