At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Positions in this function are responsible for assisting in the selection and marketing of network strategies by providing analytical support and clearly communicating with internal departments on customer requirements and network advantages. This includes analysis of network data including review of data available; completion of required reports; coordination with external partners for information not currently available; and delivery of the network solution and supporting documentation. Positions in the Function are responsible for providing technical assistance surrounding collection and maintenance of our network data.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Provide support to Network Reporting team by:
Leverage network demographic and discount information to complete reports in support of sales and account management
Provide recommendations to sales teams on available network products
Assisting in non-standard requests and producer specific templates; including developing process and procedures
Manage necessary data for team to perform tasks
Assist in management reporting of team and book of business metrics
Apply knowledge/skills to a range of moderately complex activities
Review customers and/or prospective customers’ geographic locations to recommend optimal network solutions
Review RFP requirements and complete necessary reports and documentation to support recommended network solutions
Demonstrate great depth of knowledge/skills in own function
Provide feedback to internal functions about any rules, guidelines and strengths or weaknesses with our networks that may impact desired network solutions
Review and communicate as needed demographic and discount information needed to determine network recommendations within the team and with the sales team
Provide guidance to internal functions regarding reporting capabilities surrounding network requests
Sometimes act as a technical resource to others within our function
Provide analytical support to the Network Specialists in reviewing and explaining renewal recommendations
Provide analytical support to the Network Administrators in preparing for customer presentations, new network reviews, and network recommendations surrounding non-standard RFP reviews
Explain and answer questions related to our standard network reports supporting our recommended network solutions
Works with team to solve complex problems
Coordinates with management and other team members to develop answers to non-standard RFP questions
Supports business unit in updating and analyzing network demographic and claim information as needed
Plan, prioritize, organize and complete work to meet established objectives
Coordinate with sales functions to ensure network requests are completed within our standard timelines
Other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience in network analysis
Intermediate level of proficiency in Microsoft Office including Excel and Access
Preferred Qualifications:
Quest Analytics experience
Soft Skills:
Strong oral and written communication skills
Demonstrates sound decision making, and organizational skills
Ability to work independently while handling multiple tasks simultaneously. Able to prioritize, plan, organize and manage work effectively in a team environment
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
For more information on our Internal Job Posting Policy, .
California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington or Washington, D.C. Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington or Washington, D.C. residents is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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UnitedHealth Group
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