Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is excited to present an incredible opportunity for a Nordic Speaking Account Support Specialist to join our remote team in Greece! This position is perfect for individuals who are passionate about providing exceptional support to our Nordic-speaking clients while enjoying the flexibility of working from home.
As a Nordic Speaking Account Support Specialist, you will be instrumental in delivering outstanding customer service, addressing inquiries, and resolving issues for our clients in the Nordic regions. Your focus on client satisfaction will help foster strong relationships and loyalty. If you are looking for a rewarding role that lets you work in a dynamic environment from the comfort of your home in Greece, we would love to hear from you!
Responsibilities

Deliver top-quality account support to Nordic-speaking clients through various communication methods.

Respond to customer inquiries in a timely manner, providing accurate and efficient solutions.

Develop and maintain strong relationships with clients by offering personalized support.

Stay knowledgeable about our products and services to assist clients effectively.

Document all customer interactions and feedback to support continuous improvement.

Collaborate closely with team members to ensure high standards of service delivery.

Engage in ongoing training and professional development to enhance your skills.

Requirements

Fluency in one of the Nordic languages (Danish, Swedish, Norwegian, Finnish) and English.

Previous experience in account support or a related field is advantageous.

Strong communication skills with a customer-focused approach.

Excellent problem-solving abilities to address diverse client inquiries.

Able to work independently in a remote setting while being part of a team.

Proficient in using digital communication tools and platforms.

Access to a reliable internet connection and a dedicated workspace at home.

Patrique Mercier Recruitment PT

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