Our client is a global IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency
Join them now!
French Speaking Customer Support Representative
Location: Budapest (HQ in 9th district) – Service windows: M-Fri: 8AM-6PM/8PM – 1-2 days of office presence per month
Training period: more in-office presence required
Requirements:
Residence permit or EU citizenship
Highschool degree
Fluent French and English language skills
1 year of experience in customer service
Flexible, and dynamic personality
Customer-centricity mindset, and problem-solving skills
Knowledge of Windows, Android, and Apple OS is beneficial
Experience with Salesforce.com is positive
If you join them, your responsibilities will be:
Provide outstanding support for our applications, addressing customer issues via phone, chat, and email
Meet and surpass service level goals using support tools like email, chat, telephone, and Salesforce
Actively seek product improvements and bug identification to enhance customer experience
Respond to stakeholders through email and chat, meeting research targets
Ensure adherence to process guidelines, stay updated on process knowledge, and follow security practices
Contribute to knowledge sharing, organizational activities, and align personal goals with the team
Maintain attendance records, address queries, complete mandatory training, and collaborate cohesively with the team.
What they offer:
Competitive salary
Cafeteria
Sing-up bonus
Free sport allowance
All You Can Move SportPass (at a discounted price)
Medicover health- and Generali life insurance
Work commute supplement
Monthly public transportation (BKV) pass price
Office parking space
Safety glasses reimbursement
Language course reimbursement
Childbirth supplement
Baby pack in case of childbirth
Bring your kids to work
Voluntary pension- and health fund membership fee contribution
Széchenyi Recreation Card
Fitness discount
A youthful, dynamic working environment
How to apply?
Please apply via “Jelentkezem az állásra” button underneath!
Contact me if you have any questions: [email protected]
munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046
munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848
minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021
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