The House of Mercier is regarded as Europe’s leading recruitment agency, dedicated to connecting talented individuals with global opportunities while celebrating the significance of language diversity. We are pleased to offer an exciting opportunity for a Czech Speaking Freelance Chat Moderator to join our dynamic and innovative team. This remote position enables you to work from anywhere worldwide, engaging with a diverse community in the Czech language. As a chat moderator, your role will involve overseeing conversations, assisting users, and fostering a welcoming and positive environment for all participants. This role is ideal for individuals who are enthusiastic about digital communication and community engagement. By becoming part of The House of Mercier, you will have the chance to make a meaningful impact in users’ online experiences while enjoying the flexibility of remote work. We value diversity and strive to create an inclusive environment where individuals can thrive and contribute effectively.
Responsibilities
Moderate chat discussions to maintain a respectful and engaging online atmosphere.
Assist users in Czech, addressing their inquiries and providing timely support.
Monitor user interactions to enforce community guidelines and encourage positive dialogue.
Gather insights from users to enhance overall chat experiences and engagement.
Collaborate with team members to develop effective strategies for user interaction.
Create engaging content and prompts to inspire active participation and lively discussions.
Analyze chat interactions and report findings to improve community initiatives.
Requirements
Fluent in Czech and proficient in English, with strong written communication skills.
Experience in chat moderation, customer service, or community management is preferred.
Good understanding of online community dynamics and effective user engagement techniques.
Able to work independently and manage time effectively in a remote work setting.
Familiarity with chat moderation tools and digital communication platforms is beneficial.
Strong problem-solving abilities and a friendly, approachable demeanor.
Dependable, punctual, and flexible regarding working hours.
Benefits
The opportunity to work from the comfort of your home. A perfect work-life balance.
Being part of a multicultural team with a diverse background.
A long term commitment with the opportunity for progression.
Prompt payment on a monthly basis.
Various incentive and bonus payout structures based on performance and time.
Personalised training with access to our web based knowledge library.
The House Of Mercier
You must sign in to apply for this position.