Position Title: Zonal IT Officer برای نمایندگی های ولایت کندهار (Re Announced)
Activation Date: 15 January, 2025 Announced Date: 15 January, 2025 Expire Date: 17 January, 2025
Job Location:
Nationality: National
Category: Banking
Employment Type: Full Time
Salary: As per organization salary policy per month
Vacancy Number: NKB -025-HRVN-20
No. Of Jobs: 1
City: کندهار
Organization: New Kabul Bank
Years of Experience: Minimum 1 years of experience in related field.
Contract Duration: One year – Ext.
Gender: Male
Education: Bachelors in Computer Science or IT
Close date: 2025-01-17
About New Kabul Bank:
New Kabul Bank started its banking activities on 18 April 2011 by having received its license as a commercial bank under banking system of the country.
New Kabul Bank is operating by CBS system and providing services for valued citizens by covering a wide network all over Afghanistan with professional and experienced cadre.
Job Description:
Provide end user support for all Information Technology products and services on ground for Zone branches and remote support to other Zonal branches. Support includes software and hardware installation at end user level, providing network connectivity, OS and software update, answering questions, troubleshooting problems, teaching or instructing end users at Zone or branches regarding software or hardware functionality.
Enforce IT Department policies and procedures and ensures compliance with IT Department policy.
Determines the most effective manner to resolve client’s technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.
Provides remote support to end-users computers to troubleshoot, diagnose and resolve complex issues. While providing remote support, the Zone IT Officer should record the session through screen recording application and store the recording in safe place for compliance and investigation related issue.
Proper maintenance of documentation for the technical tasks performed for end users.
Visits Zonal branches to ensure the computing devices are operational as per need. Knowledge sharing and training of fellow team members.
Submits weekly work reports to immediate supervisor.
Any other task assigned by direct supervisor.
Job Requirements:
EDUCATION (تحصیلات): Bachelor of Computer Science/ Information Technology/ Management Information Systems. MCSE is necessary for this position.
EXPERIENCE (تجارب): Minimum 1 years of experience in related field.
SKILLS (مهارت): Troubleshooting and problem solving skills. Good interpersonal and communication skills and the ability to work with frontline and senior staff.
WORKING RELATIONSHIPS: Works with other team members, including system administrators, network engineers, and core banking team.
ADDITIONAL REQUIREMENTS: On call availability
New Kabul Bank
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