HireHawk
Position: Account Manager
Reports To: Head of Sales or Head of Growth
Location: Remote, Full-time, Open to candidates in LatAm with excellent English proficiency
Working hours: 40 hrs per week, 8 am – 5 pm PST
Salary Range: USD $2,200 – $3,500/month, depending on experience + performance-based bonuses
Scope of the Job
As an Account Manager, you’ll be the trusted advisor and strategic partner for a portfolio of clients. Your mission? To build long-term relationships, ensure client satisfaction, and drive growth through consultative support and smart upselling. You’ll collaborate closely with internal teams to deliver value and results that keep our clients coming back for more.
Requirements
Responsibilities
Own Client Relationships: Manage and grow a book of clients, acting as their go-to contact for all things account-related
Drive Account Growth: Identify opportunities to expand services and increase client value through strategic upsells and cross-sells
Communication & Support: Deliver top-notch communication, ensuring client needs are met quickly, efficiently, and professionally
Coordinate with Internal Teams: Collaborate with operations, sales, and product teams to ensure seamless execution of client strategies
Analyze & Report: Provide performance insights, recommend optimizations, and share reports that help clients understand ROI
Client Retention: Boost client happiness and long-term retention through consistent engagement and exceptional service
Who You Are
2–4 years of experience in account management, customer success, or client-facing roles
Excellent English communication skills (B2+ or higher) – both verbal and written
Experience with CRM tools like HubSpot, Salesforce, or similar platforms
Strong organizational skills and the ability to manage multiple accounts simultaneously
Self-starter attitude with the ability to work independently and proactively
Bonus: Familiarity with SaaS, digital marketing, or tech startups is a plus!
Benefits
Work from Anywhere: Enjoy a fully remote lifestyle with the freedom to choose your office—whether it’s a beach, a mountain cabin, or your favorite local café
Flexible Schedule: We trust you to do your best work when you’re most productive
Global Culture: Join a vibrant, diverse team of professionals from all over the world
High-Growth Environment: Be part of a fast-moving company where your contributions truly make a difference
Ongoing Development: Access to mentorship, courses, and training to sharpen your skills
Recognition & Bonuses: We celebrate wins—big or small—with rewards and appreciation
Ready to Make an Impact?
If you’re a people-person who loves helping clients succeed and thrives in a fast-paced, flexible environment—this is the role for you.
Apply now and let’s grow together!
HireHawk
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