Remote Customer Care with a Travel Company

Remote Customer Care with a Travel Company (Swedish Language)
Work remotely from anywhere in Bulgaria! You’ve got to be located in Bulgaria. If you’re located in Sofia then it’s a hybrid mode, you can still work from home yet you’ve got to visit the office a few times per week.
Salary is EUR 1,800 per month gross with bonuses
Were excited to meet you!
Join a vibrant and inclusive team where your passion for travel can truly shine. If you love exploring new places and helping others do the same, this opportunity is perfect for you. Were proud to partner with one of the worlds leading travel marketplacesmaking travel more accessible, enjoyable, and unforgettable by offering diverse transportation choices, unique stays, and incredible experiences.
Were currently looking for Travel Support Representatives who are fluent in Swedish and English to become part of our growing team. If youre a customer-focused professional with excellent communication skills, wed love to hear from you!
What youll do:
As a Travel Support Representative, youll provide outstanding assistance to travelers across the globewhether its flights, hotels, car rentals, or more. You’ll help make their journeys smoother and more memorable.
Enjoy a healthy work-life balance
Our operating hours are Monday to Friday, 10:00 a.m. 7:00 p.m., giving you evenings and weekends free to recharge and enjoy life outside of work.
Your role will include:
Delivering exceptional service through phone, email, and chat
Understanding and resolving customer needs with empathy and efficiency
Maintaining up-to-date knowledge of the travel platform’s services
Supporting efforts to continuously improve customer satisfaction
Documenting customer interactions clearly and accurately
Your skills and background:
Fluency in Swedish (spoken and written) and a good working knowledge of English
Comfortable using computers, browsing online, and handling basic PC tasks
A high school diploma and some experience in a similar role is an advantage
Ability to multitask and adapt in a dynamic environment
A team player with excellent communication and problem-solving skills
Flexible to work in rotating shifts if needed
What we offer:
Full-time role with standard weekday working hours
A competitive salary with performance-based monthly bonuses
Flexible working options: onsite or remote, depending on your location
Fully paid initial training and continuous learning opportunities
Access to professional development and career advancement programs
Wellness and health support initiatives
Relocation assistance when applicable (including travel and accommodation support)
A wide range of benefits including:
Private Health and Life Insurance
Multisport card
Transport allowance
Bonuses for life milestones
Extra paid leave for education
Corporate discounts and fun company events
Shape your future with a career that inspires.
If youre ready to take the next step in your journey, were here to help you thrive. Be part of a global team making a real impact every dayand discover how rewarding a career in travel support can be.

Cross Border Talents