Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver, working in a broad range of industries, from Technology & Travel to Telecommunications, Banking, and so much more.
Job Description:
For our successful client in Sofia, one of the most positive and globally recognized manufacturers of confectionery, and food products, we are looking to hire a Customer Consultant with German and English.
Your main tasks as a customer consultant will include:
Show empathy and focus to customers while resolving issues in a timely manner;
Come to independent decisions considering compliance with the processes and regulations;
Attend to all aspects of customer care in a courteous and professional manner;
Multitask in fast paced environment ;
Ability to thrive within and adapt to organizational changes;
Chase and follow-up – bring things to resolution;
We will give you:
Very competitive salary;
Regular shifts – weekends off;
Attractive performance incentives;
Top-notch training;
Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance;
Sutherland
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