NNI Dialogue Institute
Are you looking for reduced pressure and working hours, but still want to be part of something significant, be productive and make a difference? If you meet most of the following criteria we would love to talk to you.
Ideal Candidate
· South African based
· Committed to making the world a better place
· Strong administrator: organized self-starter, comfortable with remote work (online)
· Natural relationship builder with service attitude
· Problem solver, committed to growth and improvement
· Experience in education/ training or a commitment to self-development
· Maturity and life experience
Position Title:
Administrator and Course Advisor
Reports To:
Director and Programme Managers
Location:
Remote (with occasional virtual team meetings)
Working Hours:
Monday to Friday, 8:00 AM 3:00 PM (flexibility may be required depending on project timelines and meetings)
Job Summary:
We are seeking a proactive and detail-oriented Administrator to support the smooth and efficient functioning of the Training Institute and its affiliated non-profits daily operations. This is a remote role suited for someone who is highly organized, a strong communicator, and confident working independently. As the first point of contact for the organization, you will provide vital administrative support to the Director and wider team, ensuring effective communication, coordination of training programs and dialogues, and accurate data management.
Key Responsibilities:
· Act as the first point of contact for all email and general inquiries
· Manage social media calendar and posting
· Oversee administrative aspects of training programs and dialogue sessions
· Assist facilitators with booking and setting up dialogue sessions via Caspio and Zoom
· Generate and send invoices; track payments and maintain accurate financial records
· Maintain and update organizational records, databases, and contact lists using Caspio
· Support project coordination and internal communication
· Liaise, schedule and document internal and external meetings
· Maintain digital filing systems and assist with document preparation
· Assist with internal reporting, surveys, or donor documentation as needed
· Liaise with team members to ensure the smooth flow of information and task completion
Skills & Qualifications:
Minimum Requirements:
· High school diploma
· At least 2 years of experience in an administrative or virtual assistant role in any setting
· Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams, OneDrive, etc.)
· Experience using or willingness to learn platforms like Caspio and Zoom
· Excellent written and verbal communication skills
· Strong time-management and organizational skills
· Problem-solving mindset and ability to adapt in a dynamic, remote team environment
Preferred Qualifications (not requirement):
· Associate or Bachelors degree in Business Administration, Office Management, Human Resources, Communication, or related field
· Familiarity with online collaboration tools
Personal Attributes:
· Ability to work independently and manage multiple priorities
· High attention to detail
· Integrity and commitment to the mission and values of the organization
· Team player, high EQ, kind, professional, and approachable demeanor
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