At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Product Ideation Director will be responsible for overseeing the product ideation lifecycle within the UMR UM/Affordability Product Team, reporting to the UMR Customer Solutions, Vice President Product, UM/Affordability. Clinical performance is charged with effectively implementing, monitoring, and executing on programs related to driving affordability and measuring outcomes across the UMR Third Party Administration business.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Anticipates customer needs for product enhancements and improvements and proactively develops solutions to meet them
Articulates future state product and breaks down the steps to get there
Provides subject matter expertise in areas including product development, end user experience, and program specifications
Makes presentations to stakeholders on product updates, product status, and expected results
Engages enterprise partners in search of complimentary capabilities
Prioritizes multiple demands and ideas based on available resources
Adapts as departmental plans and priorities change in response to business and operational challenges
Navigates and influences multiple cross-functional teams in a complex, matrix work environment
Influences innovation across teams to ensure aligned, cohesive progress across multiple areas, including promoting adoption of standard enterprise data enrichments
Leads teams to define and document business requirements
Make recommendations for solutions to address data gaps and needs in consistent with enterprise
Negotiate complex situations and sensitive situations with a win-win attitude
Works with capability and technical teams to ensure understanding of the business value of team vision
Works with development partners and stakeholders across various business divisions within the organization to ensure effective, efficient cross-functional product development and execution
Leads cross-segment projects and initiatives that require problem solving, relationship building, and analyzing in a changing environment with frequent high levels of ambiguity
Translates concepts into practice
Provides explanations and information to others on difficult issues
Provides feedback, and guides others in cross-functional matrix teams
Leads and manages other ideation team
Helps prioritize product ideas that fulfill the team’s goals
Partner with stakeholders to enable successful prioritization, development, delivery, and adoption of new capabilities
Support the product team to ensure successful delivery of key outcomes by working with them to drive the identification of the skills, duration and effort required for successful project execution
Technical Skills
Excellent Microsoft Excel or similar program skills
Microsoft Visio skills
Solid analytical skills with the ability to organize, analyze, QA, and disseminate significant amounts of information with attention to detail
Ability to operate independently, managing time and priorities, and meet scheduled deadlines
Demonstrated ability to work collaboratively and influence others
Solid analytical mindset and problem-solving skills
Solid presentation skills
Market research skills
Product research skills
Competitor research skills
Understanding of user experience (UX) and user interface (UI) design
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
10+ years of experience managing projects
10+ years of experience working in a complex matrixed work environment with competing priorities
5+ years of data analysis and reporting experience
3+ years of experience managing others
2+ years of UMR experience
2+ years of experience working with Agile teams
Proven excellent executive communication and presentation skills with demonstrated ability to communicate ideas clearly and concisely
Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Proven ability to gain acceptance for ideas, plans, actions and then implement across organizational boundaries
Proven ability to work with minimal guidance; seeks guidance on only the most complex tasks
Preferred Qualifications:
Rally experience
End to End clinical to claims experience
Experience working with Agile teams
Utilization Management and/or Affordability product initiatives
Soft Skills
Creative problem solver
Excellent relationship builder who influences through persistence and tact
Can prioritize and reprioritize competing issues, as needed
Solid internal and external customer orientation
Excellent communication, time management, problem solving, organizational, and analytical skills
Removing roadblocks for others, coaching, and empowering others
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds
Experience with verbal and written correspondence with all levels of an organization
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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