Job Title: Account Executive (Sales & Account Management)
Location: Remote (open to candidates based in South Africa)
Type: Full-Time
Start Date: August 2025
About the Company
This role is with a fast-growing company revolutionizing the eyewear industry through customizable, affordable, and fun frames. With exceptionally high customer retention and a loyal customer base, the company is expanding into the B2B wholesale eyewear space, targeting thousands of independent optical practices across the country. This is your chance to be part of a product-led, high-growth business redefining how eyewear is sold and experienced.
The Role
We’re seeking our first Inside Account Executive to help launch and scale the company’s B2B wholesale channel. This is a hybrid role that combines sales, account management, and business development—perfect for someone who thrives in fast-paced environments and wants real ownership.
You’ll be a cornerstone member of the go-to-market team, partnering with leadership to define outbound strategies, manage a portfolio of accounts, and co-create systems and playbooks that can scale to thousands of clients.
Key Responsibilities
Own and grow a portfolio of independent B2B accounts (optometrists, opticians, and ophthalmologists)
Build strong virtual relationships with clients—driving performance, retention, and upsell opportunities
Design and execute outreach strategies via telesales, email, and digital engagement
Develop and manage an inside sales cycle based on customer value and growth potential
Establish KPIs, dashboards, and scalable account management processes
Partner with marketing and operations to align offers and campaigns with account needs
Gather feedback from clients to inform product and operational improvements
Assist in onboarding and training support roles (SDRs, lead researchers, outbound reps)
Help manage product returns and warranty inquiries in a professional manner
Collaborate with leadership to shape scalable sales and support frameworks
What We’re Looking For
3–6 years of experience in sales, account management, or business development
Background in B2B sales targeting small businesses or independent professionals
Comfortable working in D2C-adjacent industries (optical, dental, veterinary, pharma, healthcare)
Proven success in hitting targets and managing account growth
Skilled in using digital tools, CRM systems, and virtual communication
Able to proactively support clients across marketing, education, and customer service
A clear, confident communicator who builds trust quickly and solves problems effectively
Strategic thinker with experience in building or optimizing sales processes
Self-starter who’s resourceful, adaptable, and thrives in early-stage environments
Bonus Points
Experience in the optical, dental, or healthcare retail industries
Familiarity with CRM platforms, telesales tools, and lifecycle marketing strategies
Previous experience in startup or early GTM team environments
Why You’ll Love This Role
Be part of a high-retention, product-led brand disrupting an outdated industry
Own a foundational role in a fast-scaling B2B channel
Work remotely with high autonomy and impact
Influence sales strategy and account operations from the ground up
Grow into a leadership position as the team and business expand
Competitive pay and benefits
Somewhere
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