HRS Bulgaria
За нас
Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a B2B First Line Technical Support with German (Fully Remote) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Отговорности
Performing technical support of company employees via email, chat and phone;
Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
Troubleshooting email, VPN and other issues.
Изисквания и необходими умения
Have excellent verbal and written German (C1/C2 Level);
Good English level (B1 – B2 Level);
Very good skills with MS Office, VPN, Outlook is a must;
Previous experience in technical support will be considered as an advantage but is not a must.
Ние Ви предлагаме
Excellent salary and bonus system;
Nice and friendly multicultural atmosphere;
Fully-Remote option;
Flexible or Standard working time;
Social Benefit Package;
Free courses in this field;
Real chances to develop professionally in the company according to one’s preferences;
JobTiger
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