ZIRAAT BANKASI Algeria Bank
International Bank is hiring :
Key Responsibilities
Primary Responsibilities
· Ensuring and applying as per People’s Democratic Republic of Algeria Laws, Bank of Algeria rules and regulations and Bank policies and procedures.
· Work closely with the General Manager and the Head Office related departments, continually develops an effective and efficient commercial structure for the organization.
· Develops and reviews regularly the Branch policies and procedures manual.
· He ensures that all the commercial teams are well-informed of Branch’s policies, systems and procedures.
Profit Center Management
Manage the agency’s profit and loss account to optimize financial performance.
Supervise the quality and compliance of commercial and administrative operations.
Ensure adherence to relevant banking, legal, tax, and social regulations.
Provide regular reporting to senior management and produce detailed activity reports.
Commercial Development & Team Leadership
Translate and implement the sector’s strategic objectives within the branch.
Define and execute a local business development plan.
Co-ordinate the individual and collective initiatives of employees (consultancy, prospecting, promotions, marketing).
Identify client needs and promote appropriate banking products and services.
Manage a portfolio of high-value clients and engage with key local stakeholders.
Client Relations & Risk Management
Provide technical support to the team, particularly for complex cases.
Handle potential disputes and client complaints effectively.
Raise awareness on regulatory changes and lead product training sessions.
Monitor financial, client-related, legal, and reputational risks, ensuring full compliance with internal procedures and security protocols.
Human Resources Management
Organize daily branch activities, allocate tasks, and manage scheduling.
Set and monitor individual and team objectives; provide ongoing performance support.
Conduct performance reviews (interim and annual) and identify training needs.
Propose bonuses and take part in promotion decisions in coordination with HR and the branch’s top management
Occasional Responsibilities
Delegate specific responsibilities to his team (e.g., coaching sales staff, market development).
Supervising cash transfers with the secure cash transport company.
Maintain regular relations with the authorities, particularly the public security services.
Scope of Responsibilities
In the branch: carry out all branch activities, with priority given to reception, advice and transactional operations. Manage specialist advisers (individuals, SMEs, ), whether on-site or remotely.
Reporting Line
Reports to:
General Manager
Deputy General Manager
Position Context
Acts as a small business leader (team of 3 to 15 staff), with key responsibilities including:
Growing corporate banking activity and profitability
Managing liquidity and regulatory risk
Deploying digital tools to enhance productivity
Leading and supporting team development
Operates in a hybrid “phygital” environment, combining face-to-face advisory services with digital channels (web, mobile app, social media, remote services).
Drives performance through complex, high-value projects contributing significantly to the branch’s Net Banking Income (NBI).
Adopts a coaching approach to management, leveraging collaborative digital tools to empower the team.
Ensures a strong risk and compliance culture, including full adherence to KYC (Know Your Customer) and internal control standards.
Experience
Minimum of 10 years’ experience in the banking sector required, ideally in commercial roles or management positions.
Key Competencies
Technical Skills
Team management and leadership
Sales, negotiation, and customer relationship management
Accounting and HR management
Marketing and communications strategies
Banking, legal, and tax regulations
Banking products, loans, and real estate financing
CRM and business performance tools
Professional working proficiency in English
Soft Skills
Excellent communication and listening skills
Team-oriented and collaborative mindset
Initiative and proactive problem-solving
Organizational and time management skills
Customer service orientation
Perseverance and resilience
Strategic and operational thinking
Influence and persuasion
Versatility and adaptability
Emploitic
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