Are you fluent in German and residing in Portugal? Join a major European car rental company that helps customers across the continent plan their mobility. This remote opportunity offers job security, training, and a full benefits package. Perfect for detail-oriented communicators who thrive in a service-oriented environment.
Key responsibilities:
Manage incoming calls and emails from German-speaking customers
Process booking requests and modifications
Clarify vehicle features, insurance details, and rental conditions
Handle invoicing questions and resolve payment issues
Provide technical or procedural support related to the booking system
Escalate unresolved problems when necessary
Maintain high-quality service and satisfaction metrics
Your profile:
German proficiency at C2 level
EU citizenship or active Manifestação de Interesse
High school education
Ability to work independently in a remote environment
14-month salary structure with additional monthly bonuses
Paid training and onboarding
Prepaid meal card
Private healthcare (free after 6 months)
Cross Border Talents
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