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Overview:
Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service.
Key Duties:
Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise.
Provide detailed information about our products, services, and pricing.
Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues.
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Qualifications:
1-3 years of experience in customer service or a related field.
Outstanding communication skills, including superb phone manners and clear articulation.
Excellent multitasking abilities and the skill to stay organized in a fast-moving environment.
Basic knowledge of cryptocurrencies, with comprehensive training provided.
JobSearch Ghana
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