Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates into reality and present the candidates to the most deserving employer. Organizations choose their employees for their competence, expertise, and experience while Talent Leaders chooses its client (corporate employers) as our candidates deserve the best.
Summary
This is a hybrid role combining cybersecurity implementation and end-user technical support. The position will ensure frontline cybersecurity enforcement while providing L1/L2 support to business users, in line with Qatar’s digital governance mandates.
Roles and Responsibilities
Provide L1/L2 technical support for desktops, devices, and user access
Support AD/Entra ID lifecycle within shared services
Implement and manage perimeter defense, NAC, and firewall rules
Collaborate with national SOC and respond to incidents
Enable secure mobile and VPN access as per remote access policy
Conduct internal audits, prepare incident records, and asset tracking
Ensure zero-trust segmentation and endpoint protection
Document and escalate incidents per Q-CERT or NIA protocols
Ideal Candidate Specification
Bachelor’s degree or diploma in IT, Cybersecurity, or related field
3–5 years of relevant experience in end-user support and cybersecurity implementation
Hands-on experience in managing user access controls and device security
Basic understanding of national mandates such as Q-CERT or NIA
Familiarity with ITSM tools and service ticket lifecycle
Certifications such as CompTIA Security+, Microsoft Modern Desktop, or equivalent preferred
Strong problem-solving and communication skills
Talent Leaders
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