Location: Remote in Ireland or hybrid in Dublin Office
Job Type: Full-time, Permanent
Salary: €45,000 plus full list of benefits
A leading tech company is seeking French speaking customer care professionals to join their Client Care team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.
Key Responsibilities
Provide consultative support, consistently going the extra mile for customers
Manage complex, high-priority customer cases from start to finish
Communicate clearly in English and French, both spoken and written
Collaborate with other departments and product teams to resolve complex queries
Ensure high levels of customer satisfaction
Demonstrate flexibility, resilience, and a consistently positive attitude
Your Profile
Fluency in French and English (written and spoken – C2 level)
Previous experience in a customer-facing role (Customer Service or Technical Support)
Experience in hospitality setting is a plus
Strong critical thinking and problem-solving abilities
Proactive and customer-focused mindset
Comfortable working flexible hours, including weekends and public holidays
Location
Remote in the Republic of Ireland
Benefits
Annual bonus and Equity Scheme
Healthcare and Pension Scheme
Other perks and benefits
If you’re passionate about delivering top-tier support and thrive in a dynamic environment, this role is for you.
Cpl Group
You must sign in to apply for this position.