Program Support Specialist

Position Title: Program Support Specialist
*When you submit your resume, please make sure it is uploaded in English. Job Description:
The Program Support Specialist (PSS) is an integral member of the Program Support Team, responsible for ensuring timely, accurate, and efficient back-end operations for tutoring programs. The PSS plays a vital role in facilitating program startup, maintaining smooth day-to-day operations, and supporting data, materials, and systems needed to ensure school and student success.
Skills & Qualifications:

Strong attention to detail and organizational skills

Proficiency with Google Suite, Excel, and education data platforms

Effective communicator with ability to manage multiple tasks

Comfortable working in a fast-paced, deadline-driven environment

Bilingual skills a plus

Previous experience in education support or logistics preferred

Key Responsibilities

Facilitate administrative and technical setup for program startup.

Input and manage student and program data across multiple platforms.

Generate and compile assessment, survey, and attendance reports.

Assist with documentation for program compliance and invoicing.

Communicate with Regional Directors and PCs to support program readiness.

Job Duties
Program Start-Up:

Create FastBridge, i-Ready, and IXL logins as needed

Set up schools and student rosters in C.OOOL

Request survey links and bridge packets for PCs

Submit assessment requests when applicable

Create and share Master School Compilation Sheet

Ongoing Program Support:

Pull weekly attendance data and report missing entries

Complete prescribing sheets for curriculum decisions

Request curriculum from supply team

Compile and organize BOY, MOY, and EOY student surveys and assessments

Pull and save FastBridge reports

Facilitate and finalize invoicing with documentation

Prepare Flat File reports as needed

Schedule and manage Zoom sessions for virtual programs

Capacity & Collaboration

Assigned to approximately 100 schools per year

Typically manages 2–3 full program cycles

Works daily with the National Director of Program Support and receives direction from the Regional Director of Program Support

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
Powered by JazzHR

Regis Remote Office