Spotter AI is a fast growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world.
The Role
We are seeking an organized, detail-oriented professional to join our team as an Insurance Coordinator. In this role, you will play a critical part in supporting our trucking and logistics operations by coordinating insurance documentation, ensuring accurate record-keeping, and maintaining strong relationships with internal and external partners. This is a remote position, ideal for someone who thrives in a fast-paced, process-driven environment and values compliance and accuracy.
Key Responsibilities – Insurance Documentation Management
Request, review, and track insurance certificates and related documents from clients, vendors, and partners.
Maintain up-to-date insurance records within the CRM and compliance databases, ensuring accuracy and completeness at all times.
Monitor expiration dates and proactively reach out to stakeholders for renewals or updates of insurance certifications.
Communicate professionally with all parties to resolve documentation issues and provide clarification regarding insurance requirements.
Collaborate with other departments to support onboarding, compliance checks, and risk management processes.
Prepare reports on insurance status and compliance for leadership review.
Handle sensitive information with the highest level of confidentiality and in accordance with legal and company guidelines.
Performance Expectations – Insurance and Compliance Coordination
Ensure 100% of active accounts have up-to-date insurance documentation on file.
Respond to documentation requests and email queries within established timeframes.
Maintain accurate and timely data entry in all relevant systems.
Compensation & Benefits – Insurance Coordinator
Competitive base salary with eligibility for performance-based incentives.
Flexible remote work environment with reliable internet and phone connection required.
Inclusive and supportive team culture with access to ongoing training and learning resources.
Ideal Profile
Required Qualifications – Insurance Coordinator Role
Experience:
1-2 years of experience in insurance coordination, compliance administration, or a related office environment.
Familiarity with insurance requirements in the trucking or logistics industry preferred.
Experience using CRM or document management software (e.g., Salesforce, HubSpot) is an advantage.
Skills:
Excellent organizational skills and high attention to detail.
Strong written and verbal communication abilities, comfortable explaining insurance requirements to a variety of stakeholders.
Proactive problem-solving approach with a focus on timely follow-up and resolution.
Ability to multitask and prioritize tasks to meet deadlines in a dynamic environment.
Proficiency in using MS Office Suite (Word, Excel, Outlook).
Education:
High school diploma or equivalent required.
Additional training or certification in insurance, compliance, or office administration is a plus.
What’s on Offer?
Excellent career development opportunities
Flexible working options
Work within a company with a solid track record of success
Spotter AI
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