Tezzra Technologies is your partner in digital transformation, delivering customized IT solutions that drive efficiency, enhance security, and unlock growth. We specialize in IT support, cloud solutions, integrations, and artificial intelligence to help businesses thrive in today’s fast-changing digital world.
Role Description
This full-time role is for a Remote Support Engineer on-site in Nairobi County, Kenya. The Remote Support Engineer will be responsible for providing technical support, troubleshooting issues, and assisting customers with any IT-related problems. The engineer will also manage operating systems and ensure excellent customer service.
Qualifications
Proficiency in Troubleshooting and Technical Support
Strong skills in Customer Support and Customer Service
Experience with Operating Systems
Excellent communication and interpersonal skills
Ability to work independently and in a fast-paced environment
Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus
Familiarity with IT support and cloud solutions is advantageous
How to Apply
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