Job Description
Do you want to work in a small but international company in Sofia, using your Dutch language skills to help others?
Our client is looking for Dutch speakers to join their Customer Support team and they are offering permanent home-office from anywhere in Bulgaria.
Our Client
Our client is a small-scale company representing many international Dutch and Belgian brands. They operate on a low hierarchy system, and are passionate about making sure that their colleagues are taken care of, both inside and outside of the workplace. Thanks to their strong internal team, they are able to provide top-quality Customer Support to the Dutch speaking market on behalf of industry-leading Dutch and Flemish brands. They are now looking to expand their Dutch speaking team to be able to assist more Dutch speaking customers.
The Role
Handle inbound calls and emails related to taking orders, handle cancelation of moving of appointments, answering different questions etc.
Transfer clients with different departments (depots, financial department or service department) based on their requests
Deliver an excellent client service
Solve problems and treat complaints
The Ideal Profile
Native-level Dutch, intermediate English
Secondary diploma completed
Sales experience is an advantage
Experience with MS Office
Willingness to learn
Positive attitude
Great backgrounds: Retail, hospitality, restaurants, administration, customer support
The Offer & Benefits
Fast recruitment process
Home-office based anywhere in Bulgaria after 2 week training period in Sofia
Accommodation and daily allowance provided during training in Sofia
2 paid breaks per day, plus lunch break
Initial training program
Opportunity to grow within the company
Salary which is above average based on local standards
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
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