We’re looking for German speaking Customer Service Advisors to join our client’s team in the beautiful Portugal!
What you’ll do:
Provide the highest level of support to our customers via phone and email on a range of issues;
Give accurate, valid and complete information by using the right procedures;
Be the owner of the customer query and ensuring a timely resolution and response;
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
Create amazing customer experience that people value and we are proud of;
Be responsible to follow the direction of management and provide feedback
What’s the offer:
Work from home possibility.
Health Coverage and Private Health Care.
Attractive Salary package with performance bonus.
What we’re looking for:
German C1/C2
English B1/B2
Ability to resolve customer concerns and create a seamless customer experience.
Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
Ability to walk customers through complex procedures from start to finish.
Authorization to work legally in Turkey
Don’t miss this incredible opportunity! Apply now!
Neo Horizon
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