PEOPLECERT
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥
PeopleCert is looking for Junior Online Remote Workers-Chinese Speakers, who will be responsible for monitoring Online exams through our respective platforms.
The Junior Online Remote Workers-Chinese Speakers will work full-time and remotely.
As a Junior Online Remote Worker, your tasks will include the following:
Monitor the exam’s candidate remotely (online)
Ensure that candidate validation is performed according to PeopleCert exam requirements
Ensure that when non compliances occur, the exam is locked and the issue is escalated to the supervisor
Determine and resolve candidates’ technical issues prior or during the exam, through customized platforms, chat, phone or e-mails
Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results
What we look for:
Passionate with Customer Service
Excellent knowledge of English (C2 level certification desired,
or certificate would be a plus) and Chinese (C2/native) * Bachelor’s degree any discipline will be an asset
Excellent interpersonal, verbal, and written communication skills
Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment
Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
Advanced computer literacy is required. ECDL Advance level certification would be considered a plus
Ability to work in rotating shifts (including some nightshifts per month)
What we offer:
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert’s Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
100% Virtual Hiring Process 💻
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
PEOPLECERT
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