HomeSmiles
HomeSmiles is a rapidly growing franchise focused on providing essential home maintenance services. We pride ourselves on supporting our franchise owners with best-in-class tools, training, and resources to ensure their success. We’re looking for a dedicated and experienced Franchise Business Coach to join our team and help our franchisees thrive in their local markets.
Job Description:
As a Franchise Business Coach, you will be a key partner to our franchise owners, providing guidance and coaching to help them grow their businesses, meet financial goals, and overcome operational challenges. You will play a crucial role in ensuring the long-term success of each franchise by offering tailored business advice, analyzing performance data, and sharing best practices.
We Offer:
Competitive Compensation
Base Salary
Retirement Benefits
401k after 90 days
Work/Life Balance
Fully remote
Monday through Friday
Paid time off
Professional Development
Paid onboarding
HomeSmiles subject matter expert training
Key Responsibilities:
Support Franchise Owners: Work one-on-one with franchisees to provide strategic advice on operations, financial management, and business growth.
Analyze Business Performance: Review and interpret key performance metrics to identify areas of improvement and create action plans.
Provide Training: Lead ongoing training sessions for franchisees, covering topics such as sales, marketing, customer service, and operational efficiency.
Set and Track Goals: Help franchisees set achievable business goals, and develop roadmaps to reach them.
Problem Solving: Address challenges franchisees face and offer solutions to improve efficiency and profitability.
Share Best Practices: Identify and share successful strategies and systems across the franchise network.
Collaborate with Internal Teams: Work closely with our marketing, operations, and tech teams to ensure franchise owners have the tools and support needed for success.
Ongoing Communication: Regularly check in with franchisees to monitor progress, provide encouragement, and adjust coaching strategies as needed.
Qualifications:
Proven experience in coaching, mentoring, or managing multi-location businesses (franchise experience required)
Strong understanding of financial statements, business operations, and sales strategies
Excellent communication and relationship-building skills
Familiarity with CRM and business management software (experience with Franconnect, ServiceMinder, or Monday.com a plus)
This is a remote position.
HomeSmiles
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