SpotOn TA
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Salary: Kindly share your salary expectations.
Client: Tech BPO Company.
The Role
Account Development Representative – German Speaker/Deutschsprachig – SaaS
Remote – Ireland
*** This Job Opportunity is only offered for candidates living and eligible to work in Ireland.
Salary: Kindly share your salary expectations.
Client: Tech BPO Company.
Job Description
As an Account Development Representative, you will lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support and more.
Detailed Duties and Responsibilities
Work with existing customers to build brand awareness, increase their usage and to spend with the client brand we represent.
Develop and leverage customer relationships to expand usage with the new teams and departments.
Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
Attain daily, weekly, monthly, and quarterly target.
Proactively source and close revenue within your book of business.
Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc
Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support.
Use client-provided and self-guided training resources to stay up to date on knowledge of the product.
Build and manage both Internal team and external client counterpart relationships.
Educate your accounts on the value of work management platforms.
Use data to drive planning and success internally.
Record customer interactions and engagement in CRM tool.
Use data to manage, review, report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
Ideal Profile
Targeted Qualifications
Fluency in German Language, C1 level or higher.
Strong written and verbal presentation skills.
Able to analyze and interpret data to develop and implement strategic plans is preferred.
Min 1-2 years of experience in an account development/sales role.
Lateral thinking, coachable and ability to adapt to change.
Strong time and project management organizational skills.
Experience with setting and exceeding sales goals.
Demonstrated ability to build relationships.
Previous experience with account development or prior experience in sales/technology is preferred.
Proficiency with using a sales platform a plus.
Interpersonal Skills
Communicative, Speak and/or write well and get your ideas across to others easily.
Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
Confident, Pleasant, Energetic, Helpful, Trustworthy
Efficient, Perform tasks in the fastest and simplest ways that they can be done.
Organized and punctual, put things in order so that they run smoothly and are always on time.
Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
Precise, Make sure that things are done accurately, correctly, and exactly.
Willingness to acquire new knowledge.
Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.
Offer & Benefits
Salary: Kindly share your salary expectations.
Remote – Ireland.
Comprehensive VHI cover.
Taxsaver Leap Card Scheme.
A global team committed to the company values.
A dynamic work environment in a dynamically international company.
What’s on Offer?
Opportunity within a company with a solid track record of performance
A role that offers a breadth of learning opportunities
Attractive Salary & Benefits
SpotOn TA
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