Emerald Zebra
Our client is one of the most reputable and well-established Group of Companies offering Financial Services in the FinTech sector.
They are seeking to recruit an Account Manager native or fluent in Malay and experienced in the Forex Industry to join their team remotely.
Responsibilities:
Building and maintaining relationships with existing and prospective clients
Ensuring customer satisfaction through professional communication
Promoting the company’s products and services in an effective manner
Handling client inquiries and ensuring that high level service is provided
Performing personal clientele analysis and taking actions as required
Ensuring compliance with the company’s legal guidelines and compliance procedures
Informing the clients on the company’s products and software systems
Contributing to the team effort by achieving targeted results
Following up on queries and providing feedback to clients, ensuring that they are receiving the best level of service
Cooperating effectively with other departments as necessary
Requirements:
Degree in a business-related or any other field
At least 1-year previous experience as Account Manager or sales (conversion or retention)
Fluent in Malay and English
Excellent negotiation skills
Outstanding communication and interpersonal skills
Dynamic and innovative
Self-motivated and target oriented
Strong computer literacy
Benefits:
Corporate fund scheme
Discretionary yearly bonus based on company’s and personal performance
Discount benefit card
Friday Lunch and daily snacks and beverages at the office
Yearly Training Budget Udemy membership per department
Training opportunities for growth and personal development
Paid 25 days holidays per year
To apply for this unique job opportunity, please send your CV via email to
Emerald Zebra
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