Administrator, Revenue Cycle Optimization & Engagement (REMOTE)

Title: Administrator, Revenue Cycle Optimization & Engagement (REMOTE)
Location: Midtown
Org Unit: WCPO Central Business Office
Work Days:
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $143,600.00 – $171,800.00
*As required under NYC Human Rights Law Int 1208-2018 – Salary range for this role when Hired for NYC Offices
Position Summary
The Administrator of Revenue Cycle Optimization and Engagement plays a pivotal role in connecting the Physician Organization (PO) departments with the Central Business Office (CBO). This position emphasizes building strong relationships, acting as a liaison, and ensuring smooth communication and collaboration across all levels of the organization, including with our tripartite partners. The goal is to maximize revenue and improve operational efficiency by aligning departmental processes with broader organizational objectives.
Job Responsibilities

Lead and guide teams to identify and address key clinical processes that impact revenue.

Build and maintain strong, collaborative relationships between PO departments, the CBO, and external partners.

Serve as the primary point of contact for revenue cycle-related inquiries and issues, ensuring effective communication and resolution.

Act as a liaison between clinical departments, the CBO, and tripartite partners to ensure alignment on revenue cycle goals and initiatives.

Facilitate regular meetings and communication to foster collaboration and ensure all stakeholders are informed and engaged.

Work closely with leadership across departments to implement strategies that enhance revenue cycle performance and support organizational goals.

Collaborate with WCM’s CPO ensure that revenue cycle practices are consistent with organizational standards and regulatory requirements.

Oversee the integration of solutions and provide ongoing support to ensure successful implementation.

Offer guidance and mentorship to staff on revenue cycle best practices and relationship management.

Work to integrate feedback from partners into the revenue cycle strategy, ensuring that all perspectives are considered.

Education

Bachelor’s Degree in related field required

Master’s Degree preferred

Experience

10+ years of experience in revenue cycle management, with a focus on relationship building and cross-departmental collaboration.

Experience in a liaison role, preferably within a healthcare setting.

Knowledge, Skills and Abilities

Strong leadership and relationship-building skills, with a proven ability to foster collaboration across departments.

Excellent communication and interpersonal skills, capable of explaining complex processes in simple terms and facilitating smooth collaboration.

Strategic thinking and problem-solving abilities, with a focus on implementing practical solutions.

Aligns individual, departmental, and organizational goals effectively.

Demonstrates flexibility and a proactive approach to relationship management.

Communicates clearly and effectively, fostering a collaborative work environment.

Maintains integrity and a strong sense of responsibility in achieving high-quality outcomes.

Licenses and Certifications
Working Conditions/Physical Demands
Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists – faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization – are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side’s scientific corridor, Weill Cornell Medicine’s powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients – the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Weill Cornell Medicine