Edwards Lifesciences
Innovation starts from the heart. Making a meaningful difference to patients around the world. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.
You will make an impact by…
Performs root cause analysis and troubleshoot business systems, interfaces, configurations, etc., including testing and researching data integrity/accuracy
Assesses business needs of assigned functional area; including but not limited to determining which business processes to re-engineer or automate. Develop and propose technology solution options.
Configures and tests systems to execute features, integration, and reporting
Develops functional specifications for system features and reports.
Documents technical design that will be used to implement features and reports.
Performs end user training
What you’ll need (Required):
Bachelor’s Degree in Computer science or related field, 4 years of experience in a Business Systems Analyst role or related experience Required
Master’s Degree or equivalent in Computer science or related field, 2 years of related experience Required
What else we look for (Preferred)
Strong sales force experience
Strong ability to manage and deal with different cultures and nationalities
Strong analytical and logical problem-solving skills
Strong interpersonal relations, written & verbal communication skills
Organizational and project management skills a plus
Possess and display sound judgment; initiative; flexibility and detail-orientation
Ability to develop and maintain business and technical documentation
Strong documentation skills
Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
Ability to adapt to new technologies
Ability to adapt to rapidly changing environment
Ability to support interfaces with multiple systems
Experience working in complex, matrixed environments
Prior experience working in complex global business environment
Experience managing small IT projects
Experience with Good Manufacturing/Good Documentation Practices (GxP) processes preferred
Experience with FDA guidelines for Software Quality and Systems Validation preferred
Moderate working knowledge of enterprise information systems such as CRM (such as Salesforce.com) preferred
Experience interacting with and managing SaaS solutions and external vendors
Good computer skills in usage of MS Office Suite
Good documentation and communication skills
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards Lifesciences
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