At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Business Development Director plays an instrumental role in achieving membership goals through the development of prospect and consultant relationships and by positioning UHC Public Sector/Labor & Trust as a known and valued business partner. This is an operational role supporting Sales and the Segment and involves project-based work in addition to sales pipeline and RFP support. There is occasional direct external interaction, usually virtual.
Works in tandem with the Sales VP(s) in the development, implementation, ongoing enhancement and evolution of the Public Sector/Labor & Trust sales business planning and strategy. Directs the activities associated with executing on the strategy. In addition, in conjunction with the Sales VP, helps to favorably position UHC Public Sector/Labor & Trust by supporting a compelling value proposition that clearly articulates points of differentiation to consultants and prospects.
Performs all responsibilities with continuous spirit of collaboration and leveraging solid organizational skills, critical thinking, professional polish, impeccable attention to detail and proactive quality control, and leading without authority.
Primary Responsibilities:
General:
Support new business pipeline and RFP process through internal and external relationships, attention to detail and operational excellence, and a growth mindset
Lead and execute projects to support Segment strategy and functioning leveraging technical and functional skills, critical thinking, common-sense project management, and solid communications
Collaborate actively within the Business Development team, Sales Operations and Public/Labor segment as a whole, and with internal partners to drive ongoing excellence, growth, and efficiency
Specific:
Support new business pipeline and RFP process (average 70%)
Partner and collaborate with Sales VPs to:
Develop and execute pipeline strategy
Assist in the development of market sales plans
Develop pre-RFP strategy for key prospects in the applicable markets
Work with Salesforce Administrator to maintain data integrity in CRM tool (Salesforce) as appropriate
Develop cover letter and/or executive summary for the RFP response
Prepare Sales team and internal partners for finalist meetings including researching and cascading information on the client, getting presentation materials together, identifying subject matter expert participants, and confirmation of scheduling
Independently navigate the sales process
Shepherd RFPs for prospective clients and high priority renewing clients through the organization including:
Involving appropriate parties
Encouraging support for custom or creative solutions where appropriate
Advocating for optimal product and pricing
Ensuring quality of responses
Reviewing network analysis results
Working to resolve issues
Apply knowledge of available products, programs, and capabilities in proposal strategy
Create effective and meaningful communications
Gathering data on follow up questions and provide information to consultants and clients following finalist presentations
Act as backup for Sales VPs when not available
Answer questions from clients, prospects, and consultants
Be knowledgeable about the status of issues related to potential customers
Seek quick resolution and answers
Lead and execute projects that support Segment strategy and functioning upon request (avg 30%)
Research and understand market opportunities for Public Sector/Labor & Trust
Gather intelligence, data and research to effectively identify viable prospects and competitor positioning
Other projects ad hoc
Collaborate actively within the Business Development team, Sales Operations as a whole, and with internal partners to drive ongoing excellence, growth, and efficiency (ongoing)
Execute work autonomously while maintaining transparency and collaboration with other BDDs, workload balancing and supporting one another
Establish trust and presence within the segment and with partner teams
Collaborate with internal business partners to improve operational efficiency and ensure best practices
Develop collegial relationships with internal matrix partners to maximize productivity of resources, improve quality of output, and evolve tools and products to ensure that best in class is delivered to the marketplace
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
7+ years of experience in the medical group insurance and/or health industry
5+ years sales support experience
2+ years recent medical product knowledge and strategy
Solid Microsoft Office Suite skills
Demonstrated success organizing, managing, and proactively controlling multiple responsibilities concurrently and prioritizing demands in a deadline-driven environment
Demonstrated success supporting or creating accurate, impeccable external-facing deliverables
Proven success building and managing direct external relationships with brokers, consultants, and/or clients
Proven established history of effective collaboration and leading without authority
Proven ability to achieve results in a complex, matrix environment through influence and leadership
Proven solid written and verbal communication skills
Preferred Qualifications:
2+ years of experience with Request for Proposal (RFP) and proposal development process
Experience working with the Public Sector/Labor & Trust business and/or marketplace
Experience with Ancillary services sales support: Dental, Vision, Financial Protection, etc.
Solaris user experience
Solid understanding of UnitedHealthcare commercial products and programs, across multiple platforms
Solid understanding of insurance sales process
Proven solid history of quickly building relationships, gaining credibility and partnering with business leaders
Proven excellent analytical, problem solving, and critical thinking skills
Proven self-directed
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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