At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Responsible for leading the capability enablement strategy team in creating and maintaining a continual pipeline of new clients through strategic oversight on implementing value-based digital solutions across the organization. Provide leadership guidance on strategy techniques, market analysis and communication plan and approach that incorporate best practices with proven outcomes.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Manage correspondence and technology transformation and digital capability strategy
Lead and develop team of Strategy Leads and Analysts
Enhance business fulfillment operations through optimization of automation capabilities, digital capabilities, and vendor opportunities
Lead and facilitate cross business and technology transformation governance
Connect with business organizations to identify related use cases and requirements and work with technology on solutioning options
Support capital business cases and delivery of materials
Build relationships with clients to ensure our solutions are interoperable and sustainable
General Responsibilities:
Identify opportunities for new enterprise-wide / large-scale initiatives and develop the strategy to deliver on that initiative in support of the long-term solution
Accountable for the execution of deliverables and commitments end to end across program initiatives
Leveraging cross-functional teams, support execution of transformational, multi-year enterprise-wide initiatives, using relationship-building and collaboration skills
Align with delivery teams and technology to oversee development of cost-effective, reusable, transformative solutions using technology and innovation
Initiate and set goals for programs according to the strategic objectives of the organization
Plan the programs from start to completion involving deadlines, milestones, and processes
Devise evaluation strategies to monitor performance and determine the need for improvements
Supervise direct reports that are leading some of the transformation activities.
Anticipate/manage customer needs/expectations; proactively develop strategic solutions
Serve as a key resource on complex and/or critical issues
Review work performed by others; provides recommendations for improvement
Bring leadership and a growth mindset to drive change
Drive appropriate levels of risk management and identify opportunities to remove barriers to success
Provide explanations and information on the most complex issues
Prepare and facilitate governance and leadership status sessions
Provide appropriate directional/strategic guidance to strategy team
Ability to be a creative and innovative thinker, flexible, open to change, and comfortable sharing ideas, positively accepting changes to planned strategies and giving direction to others
Live the United Culture and exemplifies Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
2+ years of experience with documenting processes and practices
Experience in business operations or project management experience
Experience within business operations, analysis of business process and workflows, process mapping or a combination of all
Experience with Employer & Individual, Medicare & Retirement and/or Community & State lines of business.
Knowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situations
Ability to work in a fast-paced environment and adapt to ever changing priorities
Self-motivated, able to work in a team, and demonstrates the ability to work independently
Systems or equivalent work experience, combined with demonstrated experience utilizing continuous improvement methodologies in a corporate environment to observe, analyze, implement process improvements
Proven ability to apply continuous improvement methods and cognitive thinking to comprehend, calculate results, analyze data and reason with stakeholders to problem solve and make educated business decisions
Knowledge of business and management principles involved in strategic planning, resource allocation, human capital modeling, leadership technique, production methods, and coordination of people and resources
Demonstrated ability to lead the activities of others as well as manage and monitor results
Project management skills with experience leveraging enterprise resources
Proven ability to prioritize effectively and drive results with sense of urgency
Solid planning skills, combined with project management execution
Exceptional attention to detail and extremely organized with the ability to manage multiple priorities and meet deadlines
Analyze and investigate potential staffing needs or impact as it relates to supporting new or enhanced services
Current employee of UHC Operations & Experience (aka Benefit Operations)
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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