JOB OVERVIEW
Job Overview:
We are a growing e-commerce company specializing in Amazon private label products, and we’re seeking a Business Operations and Systems Coordinator to join our team. This role is focused on improving business operations, creating efficient systems, and coordinating between different teams to ensure smooth daily workflows.
The ideal candidate will have strong experience in business operations, process improvement, and remote team management, with a passion for creating systems that drive efficiency. You will work across various departments such as SEO, PPC, sourcing, and customer service, coordinating activities and building streamlined processes that allow our business to scale efficiently.
Key Responsibilities:
Operations Management:
-Oversee and coordinate daily business operations, ensuring tasks are completed on time and aligned with company goals.
-Develop and implement efficient systems for task delegation, workflow optimization, and performance tracking across departments.
-Ensure smooth communication and alignment between teams, identifying areas for improvement and ensuring tasks are completed efficiently.
Process Improvement:
-Create and optimize SOPs (Standard Operating Procedures) to improve productivity and streamline operational processes.
-Continuously evaluate and improve existing workflows, identifying bottlenecks and inefficiencies.
-Automate tasks and processes where possible to increase efficiency.
Team Coordination:
-Manage and coordinate a remote team of specialists across various business functions, including SEO, PPC, sourcing, and customer service.
-Assign tasks, monitor progress, and ensure accountability within the team to meet project deadlines and business objectives.
-Support team members with training and resources, ensuring everyone is aligned with company processes.
Reporting & Documentation:
-Regularly report on team performance and operational metrics to leadership.
-Maintain and update SOPs and systems documentation to ensure that all processes are current and accessible.
Requirements:
-2+ years of experience in business operations, systems coordination, or process improvement.
-Experience with workflow and SOP creation, process mapping, and business optimization.
-Strong understanding of remote team management and coordination.
-Experience with project management tools (e.g., Asana, Trello, ClickUp) or other business operations platforms.
-Excellent organizational, problem-solving, and communication skills.
-Ability to work independently and manage multiple tasks across departments.
Preferred:
-Familiarity with e-commerce or Amazon FBA businesses.
-Experience with supply chain and inventory processes is a plus.
What We Offer:
-Remote position with a flexible work schedule.
-Competitive pay based on experience.
-The opportunity to make a direct impact on business operations and scalability.
-Be part of a dynamic and growing e-commerce team.
Salary:
-Negotiable, depending on experience.
How to Apply:
If you are a detail-oriented operations professional with experience in systems creation, team coordination, and process improvement, we want to hear from you! Please submit your resume and a cover letter detailing your experience with operational systems and how you’ve improved business processes in the past.
SKILL REQUIREMENT
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