Chargeback Analyst, Distributor Reporting (Remote)

Work Flexibility: Remote or Hybrid or Onsite
Who We Want

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate

Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations..

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do
As the Chargeback Analyst, Distributor Reporting you will be responsible for sales trace processing, data analysis/metric reporting and chargeback discrepancy improvement for assigned distributor/warehouse partners.

Serve as internal and external point of contact and expert related to sales trace process.

Perform thorough analysis of daily workflow and contribute to the workflow on the chargeback team to ensure that individual and department sales trace processing and reporting SLAs are met.

Maintain contact with assigned distributor chargeback/pricing departments for the management of chargeback deductions

Manage payback of chargebacks to supplier, working to minimize the volume and amount of wholesaler chargeback deductions.

Improve financial status by analyzing results, monitoring variances, identifying trends and recommending actions to management.

Collaborate with internal partners to resolve complex issues that cross department, business unit or corporate boundaries.

Identify and initiate process improvement projects based on root cause analysis. Implement process solutions, develop and document processes/SOPS. Actively seek standardization opportunities that will enable operations teams to function more efficiently and effectively.

Report monthly metrics/KPI’s; understands and articulates data anomalies.

Maintain assigned Distributor/Warehouse sales trace data definitions, sales trace processing business rules, applicable contract terms and internal/external contact lists.

Assist with investigating, tracking and resolving sales trace issues for distributor chargeback and Stryker sales rep compensation purposes.

Perform testing for system changes/enhancements, thoroughly documenting results and escalating exceptions. Participate in relevant UAT activities to ensure optimum system performance.

Audit and rebate reserve reconciliation support as needed.

What you need

Bachelor’s Degree or 6+ years of professional experience in lieu of a degree required.

Excel proficiency required, SAP and Model N experience preferred.

$58,700 – $118,600 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker