Jobs for Humanity

Company Description

We are online education platform. We help for youth unemployment India. Who can teach work from home. Any topic.

Job Description

Job Description: Chat Support (Remote)

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Requirements and skills

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

Share your updated CV on WhatsApp9257281188


Any Graduation

Additional Information

We are New Learning and we are different

Jobs for Humanity

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