Jobs for Humanity
Company Description
We are online education platform. We help for youth unemployment India. Who can teach work from home. Any topic.
Job Description
Job Description: Chat Support (Remote)
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Requirements and skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Share your updated CV on WhatsApp9257281188
Qualifications
Any Graduation
Additional Information
We are New Learning and we are different
Jobs for Humanity
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Recruitment Activities
The activities will help you to apply remote jobs high efficiency, do onlne remote job interview and discuss remote job informations