Cigna
Job Description
Provides counsel and advice to top management on significant Clinical Program Management matters, often requiring coordination between organizations. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex Clinical Program Management assignments. Represents company externally and serves as conduit to educate and enable care coordination between stakeholders resulting in an optimal healthcare experience and customer satisfaction. Serves as clinical advisor to the sales organization, providing ongoing product and industry knowledge/education that positively influence cost, quality and customer satisfaction.
Essential Functions
Serve as business owner to necessary client work that involves Medicare operational and implementation benefits change s, as well as other non-Medicare LOBs
Understand client’s existing clinical benefit and business philosophy to help avoid unnecessary clarifications
Accurately capture and document clinical benefit requirements in collaboration with business stakeholders
Provide excellent customer service and act as a trusted client advisor
Work with internal partners to ensure all implications of requested clinical benefit requirements are vetted, understood and communicated as necessary
Provide operational Subject Matter Expertise (SME) to Clinical Account Executives/Implementation Manager (CAE/IPM’s), Ben Ops , Clinical Application Teams (DCRS, FRS, CRS, Criteria), Product Owners
Manages and tracks all requests to ensure timelines are met
Develop a deep understanding of claims adjudication system and associated clinical applications
Leads the development, preparation, and presentation of project plan including execution and delivery for each client(s) assigned
Participates and contributes in formal and informal training programs and professional development activities which may include taking, developing, and/or conducting sessions
Skills
Ability to multitask and communicate effectively
Microsoft office with a strong understanding of Excel and Access
Written and verbal communication (listening, feedback; translating complex ideas/processes), collaboration, analytical thinking/critical thinking, results-oriented and organizational skills
Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills
Ability to learn multiple internal reporting and analytic tools for client management
Provide project and administrative support to the team and escalate issues, risks, concerns as needed
Ability to manage timelines and meet tight client deadlines
Advanced problem-solving skills and the ability to work collaboratively with other departments to create solutions and to resolve issues
Must be able to work under pressure and perform continual follow up in a timely manner in order to meet tight deadlines
Education and Qualifications
Current U.S. Pharmacist License, Pharm.D.
Minimum of 3 years licensure experience preferred in managed care or with previous PBM experience
Knowledge of PBM industry/Managed care/Value Based healthcare industry is desired
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 92,700 – 154,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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