InfoTech Services
– Serve a contract assignment under InfoTech’s headcount, full-time second to serve the SBU;
The appointed staff is required to work in the following areas:
a) to participate in the configuration and installation of office automation application, network operating systems, network equipment and networking software;
b) to diagnose and resolve problems encountered during network implementation and daily operation;
c) to install hardware and software, helpdesk and network support, automation tools;
d) to assist in system administration and IT security;
e) to set up workstation or networked equipment;
f) to provide first line help service to users, perform associated help desk activities, carry out on-site inspection and take recovery action;
f) to fulfil logging and administrative reporting requirements and assist in preparing statistics and reports;
g) to keep stock and monitor stock level of computer supplies and assist in their procurement;
h) to update and maintain inventory records of computer hardware and perform physical checks; and
i) to perform IT related tasks assigned by the IT Manager and IT Officers.
Yrs of Total Post-Quali Exp 4.0
Yrs of Relevant Exp 1.0
Requirements The appointed staff will work mainly in KTD and other work locations when necessary.
Work Location details:
Kai Tak Division (KTD), former Kai Tak Airport runway
Headquarters (HQ), Hong Kong International Airport
Government Heliport, Wanchai
On-site or remote support outside normal office hours is required when necessary, which will be recompensed by time-off in lieu.
Technical Skills:
. At least 2 years’ experience in Microsoft Active Directory Administration (ADA);
. At least 2 years’ experience in Lotus Notes Mail Admin. & Technical Support (LNM);
. At least 2 years’ experience in Office Automation (OAN);
. At least 2 years’ experience in PC LAN Support (PLS);
. At least 2 years’ experience in Windows 7/8/10 (W10).
Non-technical Skills:
. At least 1 year’s experience in work with the Government (GOV);
. Good written English is a must;
. 1 year’s experience in customer service (CLS) is an advantage;
. 1 year’s experience in helpdesk call handling (HDT) is an advantage.
– Bachelor’s degree/Higher Diploma in Computer Science, IT or equivalent;
– At least 4 years’ post-qualification experience in which at least 1 year’s relevant experience in a similar post and in a comparable capacity.
Work Outside Current Location N/A
Last Update 02 Sep 2024
Apply To [email protected]
Direct Line 2836 0363
InfoTech Services
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