State of Colorado
This position is open to current Colorado residents only.
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REMOTE WORK/HYBRID
Please note: These working arrangements are subject to change.
About this Unit;
Community Partnerships provides support and leadership within the Colorado Department of Human Services (CDHS) related to all outward-facing partners, including other state agencies, counties, community organizations, and constituents. The unit is located in the Executive Director’s Office (EDO).
About this Position:
This position maintains effective working relationships between CDHS and County offices by providing support in a number of capacities. Position serves as a liaison between CDHS and the counties to connect them with the appropriate subject matter expert within CDHS for technical assistance. Position also serves as a liaison between CDHS and the statewide County Human Services Directors organization and statewide County Commissioners organizations. Position assists the counties as needed to complete a variety of tasks to help the county meet its objectives. Position conducts regular on-site visits to counties across the state and attends Regional Director’s meetings to provide support and maintain relationships. Position utilizes available technology to create and deliver webinars and other training to communicate information to the counties. This position will function in a hybrid/remote capacity.
Summary of Responsibilities:
County Liaison
This position serves as an efficient communication liaison between the counties and CDHS to ensure the development of effective working relationships. In response to county inquiries, this position directs counties to the appropriate contact person/subject matter expert within CDHS who can provide answers to questions or technical assistance. The position maintains a current list of CDHS and county contacts to ensure communications occur in a timely manner. This position engages with and learns from CDHS offices about current issues to support both counties and CDHS staff in addressing concerns. This position follows up with counties to ensure questions are answered or assistance is provided satisfactorily. Specific examples of regular, ongoing decisions made by this position include:
Decides when various members of CDHS executive and program staff are necessary for site visits and makes recommendations regarding who from the county should attend.
Determine appropriate method of contacting county offices based on the type of issue or situation (e.g., on-site, phone call)
Determine when to escalate an issue that a county office is facing (e.g., employee complaints) to the Deputy Executive Director.
Determines the types of topics that will be most useful to be presented to counties during webinars. Determines the appropriate subject matter expert to present various topics.
Determines an appropriate schedule of webinar and other communications.
Determine process for connecting county offices to correct CDHS contacts, tracking communications, and evaluating the effectiveness of assistance provided.
Implement the New Director Training, according to interest and need, and develop curriculum to include appropriate CDHS Offices and Divisions.
Coordinate with the Colorado Human Services Directors Association (CHSDA) and Colorado Counties, Inc. (CCI) to ensure clear communication and identify areas for collaboration (e.g., training, scheduling events).
Experience: Six (6) years of professional experience performing liaison or community engagement type work in which the primary purpose of the position was to facilitate relationships and communication between community partners and interested, affected, or relevant parties. Successful candidates will have city, county, state or federal agency experience as a liaison or engagement lead. . Experience must demonstrate guiding interested, affected, or relevant parties toward solutions, process creation and navigation through complex situations. Experience leading a team through facilitated meetings, discussions, problem solving sessions, etc. Formal staff supervisory experience not required. .
OR
Education and Experience: a combination of related education which includes graduation from an accredited college or university with a Bachelor’s degree in Public Administration, Business Administration, Communications, Social Work, or related field and professional experience performing liaison type work with a city, county, state or federal agency, in which the primary purpose of the position was to facilitate relationships and communication between community partners and interested, affected, or relevant parties. Experience must demonstrate guiding meeting/discussion participants toward solutions, process creation and navigation through complex situations or relevant experience in an occupation related to the work assigned equal to six (6) years
Substitutions:
Professional experience in the areas noted above which provide the same kind, amount and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the bachelor’s degree.
A Master’s or Doctorate degree from an accredited college or university in Public Administration, Business Administration, Communications, or Social Work related field can be substituted for the Bachelor’s degree and one (1) year of experience.
Preferred Qualifications:
Excellent ability to communicate verbally and in writing. (Note: Written communications will be evaluated by the application materials submitted and a writing sample may be requested during the interview process.)
Experience working within a county office, human services environment, or state government agency, coordinating services within the community.
Highly Desirable Characteristics:
Building Relationships with various stakeholders
Customer Service
Adaptability
Decision Making and the ability to act autonomously
Planning and Organizing
Conditions of Employment:
Travel – Position requires weekly travel to county offices across Colorado, frequently requiring overnight stays
Ability to pass a standard background check
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director’s Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at under Rules.
For additional recruiting questions, please contact [email protected].
About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a plus 401(k) and 457 plans
Employer supplemented
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
state employee discount program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to .
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~
State of Colorado
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