Concorde Inc
Job Description
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Qualifications
*Previous customer service experience
*Strong attention to details
*Conscientious, team player
*Honesty integrity, quality craftsmanship and a good attitude
*Clear background check and drug screen
Benefits
*Medical, Prescription, Dental, Vision
*Disability & Term Life Insurance
*Matching 401k benefits
*On-going training & development, & growth opportunities
*Paid Holidays
*Paid Time Off (PTO)
*We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match
Responsibilities
*With no salary cap, your effort determines your paycheck!
*Call customers from prior day for quality check
*Call maintenance customers and schedule visits
*Call on customer list to offer promotions
*Follow up on reviews positive and negative
*General inbound customer service
Concorde Inc
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