Customer Service Representative with Vietnamese (Fully Remote)

Excel as Our New Customer Service Representative with Vietnamese (Fully Remote)!
Position Overview
Are you a customer-oriented professional with proficiency in Vietnamese? We are seeking a reliable and highly motivated Customer Service Representative to join our dynamic team. You will be the primary point of contact for our Vietnamese-speaking clients, ensuring their satisfaction through exceptional service and support. If you thrive in a fully remote work environment and are passionate about helping customers, we want to hear from you!
Key Responsibilities

Provide excellent customer service to Vietnamese-speaking clients via email, phone, and chat.

Resolve customer inquiries and issues promptly and efficiently.

Maintain accurate records of customer interactions and transactions.

Collaborate with other departments to address customer needs and feedback.

Assist in translating and localising content for the Vietnamese market.

Continuously improve service processes by identifying areas for enhancement.

Ensure compliance with company policies and industry regulations.

Qualifications and Skills

Fluent in Vietnamese and English, both written and spoken.

Previous experience in a customer service role is a plus.

Strong communication and interpersonal skills.

Excellent problem-solving abilities and attention to detail.

Ability to multitask and manage time effectively in a fully remote work setting.

Familiarity with customer service software and tools is advantageous.

A positive and empathetic attitude towards customers.

Self-employed and able to invoice.

Why Join Our Team?
Joining our team as a Customer Service Representative offers numerous benefits, including:

Opportunity to work in a fully remote and flexible environment.

Support for professional growth and development.

A diverse and inclusive team focused on collaboration.

How to Apply
If you are passionate about providing exceptional customer service and meet the required qualifications, we are excited to hear from you. Click the ‘Apply Now’ button to submit your application and take the next step in your career with us.
Our Commitment to Diversity & Inclusion
We are dedicated to fostering an inclusive workplace where diversity is celebrated. The unique backgrounds and perspectives of our team members contribute to our success. We encourage individuals from all backgrounds, cultures, and experiences to apply and help us cultivate a supportive and diverse work environment.
Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.

Salve.Inno Consulting