Mercier Consultancy BG
Mercier Consultancy is excited to offer Danish Speaking Jobs for candidates looking to work remotely from anywhere in the world! In this versatile role, you will engage with our Danish-speaking clients, providing top-notch support and assistance across various channels. This position allows for flexibility and the opportunity to contribute to a global team while delivering exceptional service. If you are fluent in Danish and passionate about client relations, this could be the perfect opportunity for you!
Responsibilities
Provide high-quality customer service to Danish-speaking clients through phone, email, and chat.
Identify and assess customer needs to achieve satisfactory solutions and outcomes.
Document all interactions accurately and maintain updated records in our systems.
Collaborate with team members to improve service delivery and strengthen client relationships.
Stay informed about company products, services, and industry trends to provide relevant assistance.
Participate in team meetings and training sessions to enhance skills and service quality.
Collect client feedback and contribute to process improvements for better service delivery.
Requirements
Fluency in Danish and English, both written and spoken.
Experience in customer service or a related field is desirable.
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a focus on customer satisfaction.
Familiarity with customer service software and tools is an advantage.
Self-motivated and able to work independently in a remote setting.
Willingness to adapt to a flexible work schedule as required.
Benefits * Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More…
Mercier Consultancy BG
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